Installation Process and Policy Overview

Estimate and Pricing Transparency

At Skyview Electronics, we pride ourselves on providing clear and accurate estimates to our valued customers. Please note that all quotes are prepared based on standard installation conditions. However, specific circumstances—such as those encountered in older buildings or unique commercial environments—may impact the final cost due to variations in required labor, materials, or equipment. These factors may influence the time, complexity, and tools necessary to complete the installation effectively and to our quality standards.

Our goal is to ensure you are fully informed throughout the process, and any variations from the original quote will be discussed with you promptly and transparently.

Commitment to Superior Service

Skyview Electronics is dedicated to delivering the highest quality installation services. Should our installers identify any unforeseen circumstances during the project, they will immediately report these findings to your assigned Sales Representative. This ensures that you are kept fully informed of any necessary adjustments. Your satisfaction and comfort with the proposed changes are our top priorities, and we will only proceed after receiving your approval.

Payment Terms and Options

To secure your installation date and to allow for the timely procurement of required equipment, we kindly request full payment upon your acceptance of the final quote. This policy is designed to streamline the installation process and prevent potential delays in service.

For your convenience, we offer Flexiti payment plans to help manage your budget. This flexible financing option allows you to "buy now and pay later." For further details about payment plans, please reach out to your Sales Representative.

Installation Completion Timeline

Skyview Electronics aims to complete most installations within 1 to 3 business days following the agreed start date. However, please note that unforeseen circumstances, including but not limited to acts of God or emergencies beyond our control, may impact our ability to adhere to this timeline. In such cases, our team will keep you informed of any updates and work diligently to ensure the project is completed as promptly as possible while maintaining our high standards of quality and care.

Refunds and Additional Costs

We believe in fairness and transparency when it comes to financial adjustments:

1. Refunds: Any parts or labor included in the original quote but not used during the installation will be refunded to the payment method on file (e.g., credit card) or issued via e-transfer. These refunds will be processed within 24 hours of the project’s completion.
2. Additional Costs: In the event that additional parts or labor are required beyond the original scope of the project, these items will be discussed with you and charged only after your agreement. The associated costs will then be billed to the payment method on file.

Wi-Fi Device Performance Disclaimer

For installations involving Wi-Fi devices, please be aware that certain environmental factors may cause interference, which can affect network performance. While Skyview Electronics takes all possible measures to optimize network performance, there are variables beyond our control that may influence device functionality.

We assure you that our team will make every effort to deliver the highest quality and most reliable service possible. Your satisfaction is our priority, and we will work closely with you to address any challenges that may arise during or after installation.